3 Questions You Need to Answer before Choosing an Order Fulfilment Service
Every aspiring entrepreneur wants to kick off their dream of having a successful e-commerce business. Hearing the inspirational stories of how tech giants like Apple and Amazon started small and made big motivates young and aspiring entrepreneurs to do the same. But there are quite a few steps between your idea and its execution.
Distribution and logistics are an important part of any e-commerce business. While established companies have their fulfilment centres, it’s best to outsource your distribution from the start. These order fulfilment companies help you store, pick, pack, and ship products.
This allows you to sell more products and reach more people without having to bear the expenses and risk of holding inventory yourself or maintaining an entire warehouse. Instead, you can focus on the core areas of your business like sales and marketing while leaving the rest up to your trusted third party logistics company such as 3PLWOW.
However, before you select an order fulfilment company, here are some questions you must answer.
Where the Warehouses are and How Many Do They Have?
Location is one the most important factor when choosing an order fulfilment service. In an e-commerce business, delivery delays can lead to unhappy and unsatisfied customers. So, the closer the warehouses are to the customer, the better.
Generally, the more warehouses an order fulfilment company has, the lesser the risk of delivery delays.
What About Warehouse Security?
Can you trust the company you have chosen to protect your products from breaking, getting lost, or stolen? Many order fulfilment services set a limit on the costs they will bear in case of a slot or damaged item.
However, you should worry more about the image of your business rather than the costs, as delays in delivery may lead to negative reviews. Look for features like:
· 24/7 monitoring
· Backup power
· Access control
· Automated processes
What Kind of Customer Support Do They Offer?
When you outsource such an important task, there must be an efficient customer support system to stay connected and get answers to your queries.
Does the service offer 24/7 customer support? Are the employees helpful? These are some of the questions you should keep in mind.
Let 3PL Help
Now that you know everything about choosing an order fulfilment service, partner with 3PL for the best and most cost-effective services. They have you covered for your entire pick and pack needs. 3PLWowis a third-party logistics company that provides complete order fulfilment services to businesses in the U.K.
Get in touch with them today!
